Waialua Surf Shop

Surf shop in Waialua, HI

SurfSpotGuide verified

4.7 (19 reviews)

Waialua, HI

About Waialua Surf Shop

Waialua Surf Shop, located in Waialua, HI, is deeply rooted in the North Shore's surfing history, housing the Third Stone Surfboard Factory alongside an extensive board selection. Customers frequently praise the shop's unique, historic atmosphere, warm and friendly staff interactions, and excellent inventory, though some note occasional abrasive service moments. This destination is ideal for dedicated surfers and families seeking quality local gear, expert advice, and an authentic slice of island surf culture.

The Good

Customers highly praise the unique, historical atmosphere of the shop, often describing it as a 'gathering place' for the surfing community. Specific highlights include the extensive selection of high-quality boards (especially Third Stone), original merchandise, friendly and welcoming staff, excellent customer service (including help with ding repair), and being very kid-friendly. The presence of the shop dog, Rocky, and in-house artist are noted as unique experiences.

Things to Consider

The primary negative feedback revolves around isolated incidents of poor customer service, specifically one instance where a customer felt aggressively confronted about tracking sand into the shop. Additionally, some customers felt targeted or attacked based on their personal choices (like the car they drive), indicating a potential issue with polarizing humor or commentary within the shop environment.