Carolina Surf Brand

Surf shop in Carolina Beach, NC

SurfSpotGuide verified

4.9 (35 reviews)

Carolina Beach, NC

About Carolina Surf Brand

Carolina Surf Brand in Carolina Beach offers unique, quality apparel, surf gear, and lessons right on the boardwalk. Customers consistently praise the genuinely friendly staff, excellent service, and the shop's authentic, welcoming atmosphere. This location is ideal for anyone seeking custom local gear, exceptional customer care, or patient surf instruction for beginners.

The Good

Customers overwhelmingly praise the outstanding and genuine customer service provided by staff members like Topher and Chad, noting they are friendly, welcoming, helpful, and engaging in great conversation. The apparel and custom merchandise (shirts, sweaters) are frequently highlighted for their top-notch quality, unique designs, and reasonable pricing. The store atmosphere is described as having a 'good vibe' and being clean. Surf lessons with Lenny received specific praise for being fun, patient, and effective. The shop's local ownership and convenient boardwalk location are also appreciated.

Things to Consider

One highly negative incident was reported where a customer felt insulted by an employee who yelled 'HEY, don’t touch' when approaching a surfboard, followed by the staff laughing and discussing unrelated topics. One customer noted a desire for sun shirts to be available in pastel colors.