Bert's Surf Shop

Surf shop in Carolina Beach, NC

SurfSpotGuide verified

4.4 (40 reviews)

Carolina Beach, NC

About Bert's Surf Shop

Bert's Surf Shop in Carolina Beach, NC, offers a solid selection of surf gear, skateboards, and beach apparel. Customers frequently praise the friendly, knowledgeable staff, highlighting excellent service and helpful advice, though some note inconsistent product quality and pricing. This established, family-owned shop is ideal for local surfers and visitors seeking reliable advice and essential beach supplies.

The Good

Customers consistently praise the friendly, helpful, and knowledgeable staff, specifically mentioning Kaja, Michael, and David for going above and beyond. The shop is recognized as a great, long-standing, family-owned local surf shop with a good selection of boards, quality products, and reasonable prices (though some mention high prices elsewhere). Staff are also noted for providing good advice, including where to find uncrowded surf spots.

Things to Consider

Several significant complaints were noted, including issues with customer service regarding returns/exchanges (one customer reported being unwilling to trade a torn item), and reports of rude staff and being over-priced. One review mentioned the store having a 'sketchy' atmosphere due to inappropriate posters of women and mediocre product quality. Another customer noted a lack of service on one visit.