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// Surf Shop

Soul SUP Hilton Head-surf&skate

Google 4.8 · 31 reviews

Surf shop in Hilton Head Island, SC

About Soul SUP Hilton Head-surf&skate

Soul SUP Hilton Head offers paddleboard rentals, sales, and skate gear right on Hilton Head Island, SC. Customers consistently praise the staff, especially Ken, for exceptional knowledge, friendly service, and flexible delivery options for rentals and purchases. This shop is ideal for families and beginners needing patient instruction, as well as gear hunters looking for hard-to-find items like Onewheels and quality used equipment.

The Good

Customers overwhelmingly praise the exceptional customer service, frequently highlighting staff members Ken and Christie for being knowledgeable, friendly, helpful, and accommodating. Specific positive points include immediate responsiveness, willingness to deliver and pick up rentals, providing personalized tutorials, offering excellent advice on board selection (including demos), stocking hard-to-find items like Onewheel GTs, and providing great prices. The quality of rental equipment, such as paddle boards and rolling coolers, is frequently noted as excellent or like new. Several reviewers specifically appreciated the availability of kids' sized boards and the thoroughness of the lessons provided.

Things to Consider

One significant negative report detailed extreme difficulty reaching the shop, stating they called at least ten times without an answer and found the physical location closed despite online hours indicating they were open, which severely impacted a family vacation. Another minor note mentioned a skimboard rental being 'a little jenky' but still functional.

Features & Amenities

What makes this surf shop stand out.

  • Equipment Rental
  • Has Lesson Programs
  • Friendly Staff
  • Good Prices
  • Has Stand Up Paddle Board
  • Has Skateboards

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