Pyzel Surf Supply Waialua

Surf shop in Waialua, HI

SurfSpotGuide verified

4.4 (23 reviews)

Waialua, HI

About Pyzel Surf Supply Waialua

Pyzel Surf Supply in Waialua, HI, offers high-performance surfboards and related gear from a legendary local shaper. Customers consistently praise the staff for being exceptionally friendly, knowledgeable, and dedicated to ensuring riders find the perfect equipment. This shop is ideal for intermediate to advanced surfers seeking expertly crafted boards backed by legendary, personalized customer care.

The Good

Customers overwhelmingly praise the exceptional, legendary customer service, noting staff are friendly, welcoming, knowledgeable, and treat every customer like gold, regardless of skill level. The surfboards are consistently described as the best quality, super-performing, and perfectly matched to the surfer's needs, whether custom or off the rack. Specific staff members (Ryley, Dean, Jake) receive high commendations for going above and beyond, providing expert advice, and maintaining a contagious stoke for surfing. The shop vibe is described as having an 'aloha' spirit.

Things to Consider

One customer reported dissatisfaction with a recent purchase, stating the shop would not accept a trade for a new board that was only surfed twice. Another review mentioned that the blonde girl working the front desk needs an 'attitude adjustment.'